Regardless of your location, every workplace will encounter challenges that require effective solutions. Many common workplace issues can be addressed through outsourced HR services, such as those offered by People Matters.
By finding these solutions, you can ensure your business runs as smoothly as possible. Ensure your employees always feel heard and appreciated, while also encouraging them to be their best selves.
1. Leadership and management training
Members of your team may find that their skills have developed and the work they do has changed significantly since they started in their role. This can be the perfect opportunity to guide employees towards leadership positions within your organisation.
Encourage ongoing training and professional development among employees at all times. However, you must ensure that they are trained properly so they don’t take on duties they don’t feel confident handling.
However, they should never feel like they are being forced to take on duties they aren’t confident in. This shouldn’t be mistaken for apathy. Many people may want to progress in their role, but simply lack the self-confidence to take the leap.
We can help you create strong leaders and managers in your business by empowering them to thrive in tailored roles. We can guide your team towards positions of leadership, providing the proper support and encouragement they need to fulfil their new role.
2. Organisational people strategy
If you weren’t aware, an organisational people strategy, or organisational development strategy, is a structured plan that helps your team to maintain focus and achieve key strategic targets for the business. It establishes how your business attracts, develops and retains its talent. It uses your company’s structure and ethos to help deliver the results you need.
You must create these plans with a clear understanding of your team’s current capability. Find ways to grow your team with the right talent, employee learning and development, while continuing to engage your team.
A great OPS will touch on five key points:
- Aligning with the company vision. Through clearly explaining what the business stands for, and where the company is expected to progress, your team have a sense of direction to guide them in their work.
- Behavioural Competency Frameworks help employees to understand the behaviours and attitudes expected of them in their job role. Their ability to adhere to these expectations will then be assessed during performance checks and appraisals.
- Leadership development: Programmes such as the People Matters HR Leadership program can help your team to grow and evolve within their roles. This, in turn, helps establish leadership capacity across all levels.
- Employee Engagement: Gather feedback from your team to gain a deeper understanding of their perspective on their job role and responsibilities. From this, you can create action plans to improve employee morale.
- Performance Management: Implementing systems to track the improvement or deterioration of employee work ethic, allowing you to establish the necessary next steps based on individual progress.
We can help you see the bigger picture of your team and their role in achieving your goals. Then we can outline what you need to do to attain valuable internal change that will help you in the areas that need improvement. Whether through onboarding or outlining reward schemes for employees, People Matters can ensure your people strategy has a real, positive impact on your business.
3. Employee engagement
Working in the same place, on the same project for hours every weekday can cause your team to feel jaded about their role. This can lead to a loss of vital engagement in their work, which could result in a decrease in the quality of their output.
Employees in a positive and rewarding business environment often exhibit higher productivity, maintaining enthusiasm for their job role. Your team should be aware of the positive impact their work has, as part of what leads to loss of engagement is the feeling that their work isn’t essential.
We can gain an understanding of your employees’ roles and their opinions on the work they do. With this understanding, we can help implement practices that ensure your employees maintain a positive attitude in their jobs and contribute to the success of your organisation.
4. Occupational health and safety
External HR support can play a vital role in promoting employee safety and well-being, thanks to our objective perspective and expertise in resolving internal challenges.
One way we support this is by helping you implement essential health and safety protocols. These may include fire escape plans, lockdown procedures, and broader risk management strategies. By equipping your team with the right skills, you ensure they’re prepared for emergencies and that your organisation meets key safety requirements.
We can also tailor training to address risks specific to your industry. With a fresh, unbiased perspective, we may identify potential hazards that might otherwise go unnoticed.
The result is a comprehensive health and safety plan, built on expert guidance and practical training—helping you stay compliant with critical health and safety regulations.
5. Workplace culture
Fostering a healthy workplace culture is vital when trying to meet the needs of all employees. This ensures they work in an environment that encourages open communication. As well as supporting a work-life balance and treats everyone fairly.
Having a healthy workplace culture can help improve morale among your workforce. It also enhances your company’s reputation, highlighting yourself as a great place to work. This can attract the attention of highly skilled workers who may reach out to join your team. From this, you can offer customers a higher-quality service, attracting new customers who may be willing to pay more for your work.
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